❓ Frequently Asked Questions (FAQ) – ClubsAndSticks.net

📦 Ordering & Shipping

Q: How long does shipping take?

A: Orders are processed within 1–3 business days. Standard U.S. shipping takes 3–7 business days. Expedited options are available at checkout.

Q: Do you ship internationally?

A: Not at this time. We currently ship within the U.S. only.

Q: How can I track my order?

A: Once your order ships, you’ll receive an email with a tracking number.

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🔁 Returns & Exchanges

Q: What is your return policy?

A: Unused, non-tobacco items can be returned within 14 days of delivery. See our full Return Policy for details.

Q: Can I return cigars or tobacco products?

A: Due to hygiene and federal regulations, cigars and tobacco products are non-returnable and non-refundable unless damaged during shipping.

Q: My item arrived damaged. What should I do?

A: Please email us at info@clubsandsticks.net within 3 days of delivery with photos of the damage, and we’ll take care of it promptly.

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💨 Cigars & Accessories

Q: Do you sell real cigars online?

A: We offer curated cigars and accessories where legally permitted. All customers must be age-verified at checkout.

Q: Are your cigar products hand-rolled?

A: Yes — we focus on premium, hand-rolled cigars from trusted suppliers and manufacturers.

Q: What kind of accessories do you sell?

A: We carry cutters, lighters, travel cases, and humidity-control solutions tailored to the golf and cigar lifestyle.

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⛳ Golf Gear & Apparel

Q: What sizes do your apparel items come in?

A: Most items are available in sizes S–XXL. Size charts are included on product pages.

Q: Can I bundle products or create a gift set?

A: Absolutely. For custom bundles, email us at info@clubsandsticks.net and we’ll help you put something together.

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📩 Still Have Questions?

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